Online Mark Out Instructions

This Standard Operating Procedure (SOP) outlines the responsibilities and procedures for an  assistant in   Budd’s Plumbing to track down a key performance indicator that tracks our overall conversion of the marketing spend we are spending within Budd’s Plumbing .  

These instructions are for the process of filling out a mark out request online at ITIC New Jersey One Call. The process is to be completed for any and all jobs requiring any type of digging. Once a request is submitted a Case number and start date will be provided via email. No digging work is to be scheduled or started before this case number is provided and markout is cleared. 

  1. Log into ITIC Account https://nj.itic.occinc.com/njlogin/login.jsp?sessionID=4715204
  2. Click on Submit a Mark Out Request

      3.Confirm ITIC User Information and Excavator Information is correct

      4. Click on Next Step

       5. Select the correct type of work based on the job type listed on jobber under the job this mark out is being requested for. Example: Water Service

       6. Enter Working for Phone #. Number to match customer phone from jobber

       7. Enter working for company . If the job is for a homeowner, list the homeowner in the block. Otherwise, list the company work is being done for as listed in jobber

       8. Input Contact to be listed as shown

       9. Click on next step

      10. Location Information > County> to be listed as county work is being done

      11. From Address to match property as listed in jobber. This is to be property of where the work is being done if different from client billing address

       12. Input Municipality > This to be be the township where the work is being done

      13. Input Nearest Intersecting street > use grid map below

       14. Fill in option boxes as shown in picture

      15. Extent of Work > click on first CURB box

      16. Click Continue

       17. Map It  > Confirm Requested Location matches job location > Found property on map and click block(s) showing intersecting streets

     18. Start Date Information> This start date is to match desired scheduled date from jobber

      19. Click on next step

      20. Utility Notification Screen will show a list of companies who will respond if they own, operate or maintain buried lines in the area described in your request

      21. Click on next step

Note: This SOP can be customized based on the specific requirements and guidelines of Budd’s Plumbing. Regularly review and update the SOP to ensure it remains accurate and aligned with the company's evolving needs. Make notes below in Red that would make this SOP more efficient. Before changing the SOP above, Ben and Mike need to sign off on it.